Ai Nên Học?
- Bất cứ ai quan tâm
Nội Dung Khóa Học
Buổi 1 – Introduction of Consumer Panel
1.1 – Introduction
1.2 – Consumer Panel: Definition & Methodology
1.3 – What Consumer Panel measures
1.4 – Handout
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Buổi 2 – Understanding Basic Data (P1)
2.1 – Basic KPIs
2.2 – Penetration
2.3 – Average Volume per Buyer, Frequency & Average Volume per Trip
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Buổi 3 – Understanding Basic Data (P2)
3.1 – Loyalty
3.2 – Repurchase Rate
3.3 – Basic Measure Summary
3.4 – Exercise: Information
3.5 – Exercise: Questions & Answers
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Buổi 4 – Special Analysis: Gain & Loss – Switching
4.1 – Special Analysis: Gain & Loss – Switching
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Buổi 5 – Special Analysis: New-Lost-Repeat Buyers
5.1 – Special Analysis: New-Lost-Repeat Buyers
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Buổi 6 – Special Analysis: Duplication
6.1 – Special Analysis: Duplication
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Buổi 7 – Special Analysis: Heavy-Medium-Light
7.1 – Special Analysis: Heavy-Medium-Light
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Buổi 8 – Case Study
8.1 – Category Performance
8.2 – Segment Performance
8.3 – Brand Performance
8.4 – Deep dive: Special Analysis
8.5 – Recommendations



